One may quickly want to amend his air travel plans because of some emergency, schedule changes or individual decision. Knowledge of the Southwest Airlines Cancellation Policy will help passengers evade the stress and additional expenses. This blog explains in an easy and traveler-friendly manner on how to cancel a flight, request a refund, or get to know more about their service guarantees.
Overview of Cancellation Policy
Southwest Airlines has a reputation of being friendly to their customers especially in terms of cancellations. Change and cancellation fees are not imposed by Southwest as it is the case with many other airlines. You can also cancel your reservation without penalty in case you change the plans. The options of refunding are however based on the type of fare you bought.
Wanna Get Away - Fares are nonrefundable yet renewable. This does not imply that you shall receive the refund of the money but rather a refund shall be given to you in the form of travelling credit (now known as Flight Credit) which you can use in future flights. These credits tend to have an expiration date of a maximum of 12 months on the booking date.
Business Select and Anytime Fares are one hundred percent refundable. In case of cancellation of either of these fare listings, you want to ask for a refund to be rezimbirized to your initial mode of payment or go with keeping it as travel credit that will be used later.
24-hour Risk Free Cancellation
Southwest has a policy that enables the passengers to cancel their flight at any point within 24 hours of booking the flight without losing their money as long as their reservation is confirmed by payments in full. Such a policy is not applicable in a case of flight booking made less than seven days prior to a date of schedule departure. It is a perfect choice when one wants to travel and probably rushed into any booking and needs to reconfirm.
Cancelling a Flight
It is very simple and convenient to cancel a Southwest flight. You only have to:
- Log in to the Southwest Airlines web site.
- Click on the tab Flight and then manage reservations.
- Key in your confirmation number, first name and last name.
- Choose the flight which you want to cancel.
- Check to be sure your cancellation has been received and whether there are any refund or credit amounts.
After you cancel it, you will get an email confirmation of cancellation and this will also give you the details of the refund or travel credit.
Refund Process
In the case that your type of fare has obtained a refund, it will return to your payment (in case of credit/debit card) within 7 business days. In other payment methods it can take 20 days. In the event that you chose travel credits as an alternative to refund, then you will be able to view and use them through logging into your Southwest account.
Note: Travel credits have become non-transferrable and the original passenger with a ticket remains the only person the credits can be used by.
Customer-Friendly Services
Southwest stands out with a number of services that make your travel worthwhile besides its flexible policies. These are, some highlights:
- Free Baggages: The airline offers two checked bags per passenger- an advantage in the modern flight industry.
- Free Change Fees: If you need to alter your travel dates or locations, no additional change fees are charged.
- Rapid Rewards Program: Through Rapid Rewards Program, frequent flyers are rewarded with points per travel and can use it to travel, stay at hotels and so forth.
- Open seating: It does not involve reservations of seats: seats are selected at boarding time by the passengers, according to the order of the check in.
- In-Flight Entertainment: Free movies, TV, music and Wi-Fi (on some planes) will help you to have comfortable flight.
Final Thoughts
Southwest Airlines remains one of the first airlines to become transparent and traveler-friendly. Regardless of whether you are required to cancel your trip or must come up with a swift adjustment in the travel dates, the procedure is lined to be seamless and devoid of the hustles. Southwest is always a high priority and a serious alternative to any traveler who needs to be sure of convenience, flexibility, and this kind of excellent customer service.
Whenever you want to book a flight, make changes and cancel without hassles, consider aeroflyticket your one stop shop where airlines can be trusted and where the process takes a short time.
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